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Q. I bought the Basics of Flexible Reprocessing Workbook 2nd edition for the GI Scope certification exam. I memorized all the material and none of the exam questions covered what was in the book.
A. The CBSPD certification exams are competency based, which means, the exam questions are based on real life scenarios. The user has to use knowledge and experience to determine the best answer to an exam question, not rely purely on memorization.
Q. What is your return policy on books?
A. We do accept returns 30 days from the date of purchase. The book(s) must be returned to our office in the same condition as when shipped them out. Any returned materials that are written in or damaged will not be refunded. There is a 10% restocking fee on all returns. Shipping charges are also not refunded.