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Q. I bought the Basics of Sterile Processing textbook 7th edition for the Technician certification exam. I memorized all the material and none of the exam questions covered what was in the book.
A. The CBSPD certification exams are competency based, which means, the exam questions are based on real life scenarios. The user has to use knowledge and experience to determine the best answer to an exam question, not rely purely on memorization.
Q. When will the 7th edition textbook and workbook content be added to the certification exams?
A. It takes a long time to develop new content and exam questions when we update the exams. We estimate the exams will be referenced and updated to these editions by the spring/summer of 2020.
Q. What is your return policy on books?
A. We do accept returns 30 days from the date of purchase. The book(s) must be returned to our office in the same condition as when shipped them out. Any returned materials that are written in or damaged will not be refunded. There is a 10% restocking fee on all returns. Shipping charges are also not refunded.